Vitalize Policy: Covid-19

Face-to-Face Appointments: Now Open & Taking Bookings Vitalize Physiotherapy Ltd are now open and taking bookings for Face-to-Face appointments. To maximise your safety there are strict infection prevention and control procedures in place to lower the risk of infection.

If you are classified as a high-risk patient (with regards to Covid-19) or if your condition can be managed without ‘Hands-on’ treatment we recommend you consider a Virtual Appointment.
Summary of Covid-19 Procedures:

  • You will be collected from the front entrance of the gym at the time of your appointment
  • Patients should attend alone unless a chaperone or translator is required
  • You are welcome to wear a face covering
  • Upon arrival you will be asked to either wash or sanitise your hands
  • Physiotherapists will be wearing PPE
  • Before proceeding into the treatment room, you will be asked a selection of Covid Screening questions, these will include:

Currently, or in the last 7 days, have you experienced any of the following symptoms:

  1. Fever (temperature above 37.8°C – we may have to take your temperature)
  2. New persistent cough
  3. New shortness of breath or difficulty breathing
  4. New loss of taste and/or smell
  • On your first visit you will be asked to sign our Covid-19 Specific Consent Form
  • Payments will be taken via Card or Online Bank Transfer
  • There will a 15min gap between appointments to allow for a strict cleaning regime

For further information please feel free to contact us or review our Covid-19 related documentation:
Risk AssessmentStandard Operating ProcedureConsent FormScreening Protocol